GidiDash

Privacy Policy

Last updated: August 16, 2026

1. Introduction

GIDIDASH LTD ("GidiDash", "we", "us", or "our") operates a technology-enabled delivery marketplace connecting customers with local vendors and independent riders. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you use our website, mobile applications, and related services (together, the "Services").

2. Information We Collect

  • Account information — name, email address, phone number, and password when you register as a customer, vendor, or rider.
  • Location information — pickup and delivery addresses, and, for riders, real-time location while active on the Services, to enable order fulfillment.
  • Order and transaction information — items ordered, order history, and payment details, which are processed securely by our third-party payment processors.
  • Device and usage information — IP address, device identifiers, browser type, and how you interact with the Services.

3. How We Use Information

  • To provide, operate, and improve the Services.
  • To match customers, vendors, and riders and facilitate deliveries.
  • To process payments and prevent fraud.
  • To communicate with you about orders, support, and updates.
  • To comply with legal obligations.

4. Sharing of Information

We share information with vendors and riders as needed to fulfill orders, with payment processors to complete transactions, and with service providers who support our operations. We do not sell your personal information to third parties.

5. Data Retention and Security

We retain information for as long as necessary to provide the Services and comply with legal obligations, and we use reasonable administrative, technical, and physical safeguards to protect it.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy, contact us at hello@gididash.com.